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A college created blog that shall follow all the courses I undertake on my apprenticeship. Comical, and terribly cringe-worthy mishaps are inevitable.

Thursday 3 November 2011

Unit 2, 1.1 "Describe several communication techniques and their appropriate application."

Unit 2, 1.1 "Describe several communication techniques and their appropriate application."


There are many techniques you can use when it comes to communication, more so than ever now thanks to this 21st Century technology boom. 


I am going to describe certain communication techniques and their appropriate application,  through the use of technological tools that I and a lot of people use.


Someone on a webcam 
Webcam: 


While 'webcaming' may be used for websites such as Chatroulette, Omegle and other talking-to-random-stranger sites, webcams have become a very useful tool in communication. 


When talking about his company, Livenation, Jemel mentioned that he and his team use Skype frequently to communicate with one another. 


Appropriately applying the webcam in a conversation is very simple. Webcams are used when you are in a completely different place from someone. If you need to show a work colleague something, for example, and they are abroad, using a webcam is the quickest way to get in contact with them and present what you need to.


Faxing:


Faxing is a communication technique that is still practiced today. Yes, it seems like no one faxes anything through anymore, but it does still happen. Though scanners have made it a lot more easier to send anything over to someone that doesn't have a fax machine, in an office environment, faxing is still a day-to-day necessity. 


Like webcams, appropriately applying the use of a fax machine when needed is pretty simple. Companies are particularly heavy on faxing rather than scanning, so if asked to fax something through from someone it would usually mean that A) It's easier for them to get the document or B) They don't have a scanner. 




Emailing: 


Apart from when I didn't have a working computer/laptop at work (and even then I was still on my phone), I can't remember a time at work when I hadn't at least sent out one email during the day.


Emailing has become such a basic part of life, that it's hard to imagine what it was like without it. I first started using the internet when I was 8, thus having my first ever AOL account, too. That's more than half of my life with the internet around, and it does take me a while to remember what it was like without it.


Depending on who you are speaking to, the appropriate application of emailing can vary. If it is a colleague that you are fairly familiar with, and likes a good joke, then it can be a little more informal (unless you're talking about something extremely seriously). Most of the time, you'll be communicating with someone you are not familiar with, so it is always good to keep a formal, but inviting tone, when it comes to the style of your emails. 


Texting: 


Applying texting in day-to-day life is pretty much the same as when emailing. It all depends on what the situation is, who you are speaking to, and so on. Some texts may start out like an email (Hi Sarah), while other texts may ignore those emailing basics, and just go straight into what the person sending the text is trying to say. When texting, a lot of the time, acronyms such as LOL (laughing out loud), WTH (what the hell), and TBH (to be honest) are used, whereas in most emails, people stick to straight-forward English vocabulary. 




Instant Messaging: 


I mentioned in the webcam section of this post about sites such as Chatroulette and Omegle. For those kind of websites, they are mostly used to joke around, rarely does anyone take them seriously. 


Skype is another instant messaging service I named. Unlike Chatroulette and Omegle, you need an account on Skype to speak to people. You would add contacts on Skype in the way you'd add them on your phone, or on Facebook. 


Speaking of Facebook, Facebook Chat is another widely used instant messaging application used. It is a lot more simple than the likes of Skype, as it reads more as a text message than anything else, and, in my experience at work, you would rarely - if ever - speak to colleagues on Facebook's chatting system, it is more a friend based tool.  


Overall, it all depends on whom you are speaking to, what the situation is (whether it is serious or not), and so on, when it comes to applying these communication techniques appropriately. 

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